Aabo

Privacy Policy

Name: Aabo
Brand: Aabo

This Privacy Policy explains how Aabo collects, uses, stores, and protects information for riders, drivers, delivery users, and safety operations.

Last updated: May 26, 2026

Information Aabo collects

Name, phone number, account profile details, and OTP verification status.
National ID information for identity verification and fraud prevention.
Driver license information for driver approval, compliance, and safety checks.
Vehicle information, including plate number and driver profile information shown during trips.
Live location data for ride matching, pickup, trip tracking, delivery tracking, SOS support, and safety visibility.
Ride history, delivery history, cancellations, support requests, ratings, and payment or subscription status.
Device information such as device type, app version, IP address, crash logs, and security signals.

To create and secure rider, driver, and delivery accounts.
To verify identity, National ID, driver license, vehicle details, and driver eligibility.
To match riders and delivery requests with nearby drivers.
To provide live tracking, pickup estimates, trip updates, and delivery status.
To support safety features, including SOS readiness, emergency context, and trusted journey visibility.
To prevent fraud, misuse, impersonation, unsafe activity, and unauthorized account access.
To provide customer support, investigate disputes, improve the app, and meet legal obligations.

Sensitive information should be encrypted in transit and protected on secure servers.
Aabo uses HTTPS-only communication for production services.
Administrative access should be restricted to authorized staff with a business need.
Firebase Security Rules and secure file storage should protect identity documents, driver documents, and app data.
OTP verification, driver verification checks, access controls, and audit logs should be used to reduce abuse.
Staff access to personal information should be limited and monitored.

Riders may see driver name, vehicle information, plate number, pickup status, and live trip updates.
Drivers may see rider pickup information, destination or delivery details needed to complete a request, and contact or support information where necessary.
Aabo may share information with service providers that help operate hosting, authentication, maps, payments, messaging, storage, analytics, support, or security.
Aabo may disclose information when required by law, regulation, legal process, emergency response, fraud investigation, or safety protection.

Users may request to update incorrect account information.
Users may request account deletion or removal where legally and operationally possible.
Drivers may request review of verification information connected to their driver account.
Some trip, payment, safety, fraud prevention, or legal records may be retained when required for security, accounting, dispute resolution, or legal compliance.

To ask privacy questions, update your information, request account deletion, or request data removal, contact Aabo at hello@coodiclabs.com.